Privacy policy

Effective Date: January 1, 2026

At Pansari Mart, protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit www.pansarimart.com or use our services.

1. Information We Collect

To provide you with our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

  • Health & Wellness Information: Details about your general wellness goals or conditions (if voluntarily provided by you) to help recommend appropriate herbal or natural products.

  • Technical Information: IP address, browser type, device details, and general website usage data to help us improve site functionality and performance.

2. How We Use Your Information

We use the information we collect to:

  • Efficiently process, pack, and deliver your orders.

  • Customize and improve your overall shopping experience.

  • Monitor, secure, and optimize our website's performance.

  • Communicate with you regarding order confirmations, shipping updates, or relevant promotional offers (you can opt-out of marketing at any time).

3. Sharing Your Information

Your trust is vital to us. We do not sell, rent, or trade your personal information to third parties. We only share your data in the following strictly necessary scenarios:

  • Service Providers: With trusted third parties who help us run our business (such as courier/delivery services and secure payment processors).

  • Legal Requirements: If required to do so by Pakistani law or to protect the safety, rights, and property of Pansari Mart and our users.

4. Data Security

We implement robust, industry-standard physical and electronic security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

🔒 Payment Safety: All payment transactions are processed through secure, encrypted gateways. We do not store sensitive credit/debit card details on our servers.

5. Cookies & Tracking Technology

Our website uses "cookies" to enhance your browsing experience, remember your shopping cart items, and understand how you interact with our site. You can choose to disable cookies through your web browser settings, though doing so may prevent certain website features from working correctly.

6. Your Rights

You retain complete control over your personal data. At any time, you have the right to:

  • Request access to, updates of, or the complete deletion of your personal information.

  • Opt-out of receiving promotional or marketing messages by clicking the "Unsubscribe" link in our emails or contacting our team.

7. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted directly to this page with an updated "Effective Date." Continued use of our website constitutes your acceptance of these changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please get in touch with us:

  • ✉️ Email: pansarimart786@gmail.com

  • 📞 Phone / WhatsApp: 03705032839

  • 📍 Business Address: 77, C.P & Berar Society, Block 7/8, Karachi, Pakistan